JOB OFFERS

DO YOU WANT TO WORK AT ONE OF THE MOST ICONIC BRANDS THEN CHECK OUT OUR JOB OFFERS

Digital Marketer

As a Digital Marketer you keep a sharp eye on the figures and conclusions and you make recommendations to your colleagues and the MT. As mentioned, you are responsible for technical marketing and you will be involved in the various programs. For example, you will analyze what can be improved with Google Analytics, analyze and improve the e-mail funnels and the entire customer journey .

In your role as a Digital Marketer you get a lot of freedom and you become the boss of your own job and development! You ensure that Faviti is put on the map and you become enthusiastic about the results you achieve.

Job requirements

  • You have HBO working and thinking level;
  • You have experience in technical marketing (website management, Google Analytics, etc.);
  • Experience with Salesforce is an advantage;
  • You are available 24 to 40 hours a week;
  • You are in possession of driving license

Characteristics:

  • Analyzing and improving is your passion!
  • You are enterprising and approach people;
  • You are proactive.

Terms of employment:

  • Nice colleagues with a healthy dose of humor;
  • An appropriate salary based on your experience of between € 2500 and € 3500 per month based on 40 hours;
  • A smartphone and possible an lease car that you can also drive privately;
  • Regular Team building day’s

Company Profile

Faviti is more than an e-commerce company. We think along with our customers' lives and offer total solutions that make our customers' lives easier, healthier and, above all, more fun.

To really make a difference for our customers and stand out in our market, we offer customer-oriented product journeys instead of just competing on picture, price, button.

We at Faviti work tirelessly to meet customer needs both professionally and effectively, in line with the company's values of integrity and trust. Faviti has developed a world-class e-commerce infrastructure to facilitate the needs of today's international consumers by providing users with fast and quality service using the latest technology. Enough about the webshop.

You are central to Faviti. One of our core values is the uniqueness of our products. So if you are looking for something unique that is not yet available in our range, please let us know!

 

Company values

Doers
A little better every day. Actions rather than words. There are plenty of sayings for this, but at Faviti we call this down-to-earth entrepreneurial mentality: just do it .

Friends
Honest, direct, open

There are few companies where so many colleagues are also friends. Friendship is our strength, because together we know more, we can achieve more and we have more fun.

Trust & Integrity
For us, economic success and corporate responsibility are inextricably linked. Respect, openness, responsibility and integrity are therefore crucial company values. This is based on trust and cooperation throughout the Group and individual responsibility, always in accordance with the values and rules of the company and everyone's own moral compass.

Customer Service Boss(in)

We are immediately looking for customer service employees who are ready for some extra depth. Come and work in a young and enterprising team where you quickly have responsibilities. You are responsible for maintaining and further developing our customer service department.

You are responsible for maximum customer satisfaction of our customer network consisting of business and private customers.

  • Handling incoming telephone and e-mail traffic in Dutch and English
  • Devising suitable solutions for complaints or issues regarding our record players
  • Organizing returns in collaboration with our logistics partners (DHL, GLS, PostNL, etc.)
  • Working in our Zendesk CRM system
  • Reporting & feedback of striking customer cases

Job requirements

  • Education level MBO, HBO
  • you are available 16 - 24 hours a week
  • Experience in customer service is a plus, not a must
  • You speak and write very well in Dutch and English

What we offer

  • Part-time function of 16 - 40 hours per week (in consultation)
  • Flexible to set up whether you work at home or at the office
  • Travel expenses are reimbursed
  • 25 vacation days per year
  • Number of team outings per year
  • Appropriate salary

Company Profile

Faviti is more than an e-commerce company. We think along with our customers lives and offer total solutions that make our customers' lives easier, healthier and, above all, more fun.

To really make a difference for our customers and stand out in our market, we offer customer-oriented product journeys instead of just competing on picture, price, buttons.

We at Faviti work tirelessly to meet customer needs both professionally and effectively, in line with the company's values of integrity and trust. Faviti has developed a world-class e-commerce infrastructure to facilitate the needs of today's international consumers by providing users with fast and quality service using the latest technology. Enough about the webshop.

Company values

Doers
A little better every day. Actions rather than words. All talk. There are plenty of sayings for this, but at Faviti we call this down-to-earth entrepreneurial mentality: just do it .

Friends
Honest, direct, open

There are few companies where so many colleagues are also friends. Friendship is our strength, because together we know more, we can achieve more and we have more fun.

Trust & Integrity
For us, economic success and corporate responsibility are inextricably linked. Respect, openness, responsibility and integrity are therefore crucial company values. This is based on trust and cooperation throughout the Group and individual responsibility, always in accordance with the values and rules of the company and everyone's own moral compass.

Are you going to build with your customer service expertise? Then get in touch!

HELP! MY JOB IS NOT LISTED HERE

No worries! COOCLA is growing like a spear and so is our team! Are you convinced that you are the one we miss? Send
your open application to info@faviti.com